London Cluster Director of Sales

We are looking for an experienced Director of Sales to drive the sales strategies and achieve revenue targets. As a Director of Sales you will manage key accounts and oversee the accounts management in all activities for London properties.
Family-style management and a caring and considerate approach to our staff are the philosophies at our three Hotels in London part of Starhotels Collezione.
The Collezione consists of the group’s top thirteen luxury five- and four-star hotels, located in the heart of Florence, London, Milan, Paris, New York, Rome, Saturnia, Siena, Trieste, Venice and Vicenza. Each hotel has a distinct charm, embodying the local culture while sharing the Italian spirit, creativity, passion, and high level of service that encapsulate the whole group.

Key accountabilities include, but not limited to:
• Responsible of sales forecasting, planning, and budgeting processes used within the London’s sales team.
• Proactively identifies opportunities for sales process improvement.
• Works closely with the Hotel Managers to inspect sales process quality and prioritize opportunities for improvement.
• Implements enabling technologies to sales teams.
• Coordinates training delivery to sales team.
• Assists in the preparation of the budget and ensures the activities to be undertaken are implemented within cost constraints.
• Implements sales activities according to Plan of Action of Starhotels sales Office to achieve budgeted goals.
• Review market analysis, determine client needs, occupancy potential for our hotels, rates desired, et cetera.
• Foster a co-operative and harmonious working climate conductive to maximum team morale and productivity.

General requirements:
• Desirable experience in a luxury hospitality sector.
• Minimum 3 years’ experience in the same role.
• Strong analytical skills to analyse sales data, forecast trends, and identify opportunities for process improvements.
• Proven experience in leading sales teams, managing quotas, and ensuring consistent implementation of sales initiatives.
• Excellent interpersonal skills to work effectively with other departments and stakeholders within the firm.
• Competence in sales budgeting, planning, and working with financial departments to manage sales incentive compensation programs.
• Commitment to continuous process improvement and maintaining high standards of accuracy and consistency in sales planning efforts.

Benefits:
For the right people we are committed to offer great career development opportunities, competitive salary and an array of benefits including but not exclusively:
• Private Medical Insurance
• Extra holidays for each year of service ( max 5 days )
• Up to 20% of Bonus
• Service Charge
• Workplace Pension
• Discounted stay & F&B among the group
• Discounts on local businesses

At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.

In line with The Requirements Of The Asylum And Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility.

Let's work together!

London Cluster Director of Sales